The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. Our team is inspiring daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be a part of this legacy and take it forward.
The Eagle Tavern in Greenfield Village is an 1850s era restaurant. The menu features seasonal dishes characteristic of southern Michigan at that time, made from real recipes from the era and prepared using traditional 19th-century methods. Our Eagle Tavern Server contributes to creating Michigan's most unique and authentic historic dining experience. In this role, you will be part of the amazing team who educate and entertain our guests in period clothing.
Essential Responsibilities
- Prepare facility for daily operations, complete set-up of tables, attend to and complete all other set-up and prep work
- Straighten chairs and ensure all set-up equipment is put away before guests arrive
- Ensures an outstanding guest experience
- Possesses knowledge of menu descriptions and can effectively communicate them with guests including any special dietary concerns (i.e. vegan options)
- Provides our guests with a historically accurate portrayal of a dining experience
- Makes and serves beverages to guests
- Serves meals and beverages professionally, clears tables properly, removes dishware from tables, and takes trays to breakdown area
- Ensures accuracy of order placed and quality of food that is served to guests
- Handles cash readily and knows prices
- Interacts and communicates with guests and co-workers in a professional and friendly manner
- Maintains appearance of serving section and kitchen area
- Assumes responsibility for cleanliness of work station in keeping with the Dept. of Health & Sanitation guidelines
- Maintains cleanliness of all restaurant areas
- Perform assigned closing duties
- Responsible for care and maintenance of historical clothing uniform
- Handles and stores all equipment properly and with care
- Adheres to The Henry Ford and the Food Service Department rules and policies at all times
- Performs other activities as necessary and assigned
- Acts as a team player, providing expertise within the team and with other team members as appropriate
- Uses their best judgment when taking care of guests and promptly notifies management of any issues.
Your Qualifications
- 18 or more years old
- Previous Server experience
- Must have taken or be willing to take alcohol awareness training
Special Skills
- Personable, works as part of a team
- Enthusiastic and possesses good verbal and written communication skills
- Self-starter with knowledge of suggestive selling techniques
- Must be a hardworking team player that can take the initiative to prioritize work duties in a fast-paced environment
The Henry Ford is an Equal Opportunity Employer.
The Henry Ford prohibits discrimination based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. This Policy applies to any employment, donor or volunteering opportunity (including but not limited to recruitment, hire, employment, program participation, promotion, salary, benefits, termination and all other terms and conditions of employment or service as a volunteer).